The industrial revolution has been a catalyst for change in almost every aspect of human life, and quality management is no exception. From Quality Control to Total Quality Management, each industrial revolution has brought about new quality management approaches that have aimed to improve the efficiency and effectiveness of manufacturing industries. However, these approaches have had their limitations, leading to the emergence of a new approach called Quality 4.0.
Quality 4.0 is an emerging quality management concept that emphasizes the integration of operational technology and information technology through digital transformation. It leverages cyber-physical systems to integrate the physical world with the advanced information era, aligning with Industry 4.0 technologies, digitalisation, and big data handling.