The fourth industrial revolution, better known as Industry 4.0 has brought a massive transformation to the manufacturing sector, with the adoption of advanced technologies such as big data analytics, autonomous robots, and the Internet of Things (IoT). The integration of these technologies holds the promise of increasing productivity, efficiency, and sustainability in the manufacturing sector. However, it requires a focus on human competencies and skill development alongside the implementation of these technologies. As such, companies that plan to embrace Industry 4.0 must improve their understanding of this digital transformation through research, innovation, and creativity.
The EFQM 2020 model provides an excellent framework for organizations to pursue excellence and prioritize sustainability and social responsibility. By adopting this model, companies can invest in new technologies, training, and manage knowledge, abilities, and capabilities efficiently to achieve long-term success and competitiveness. However, it is important to note that the EFQM model may have limitations in managing people's importance in adopting Industry 4.0.
Therefore, the promotion of competency and skill development alongside the adoption of Industry 4.0 technologies is crucial for companies. The integration of Industry 4.0 technologies has brought significant benefits to the manufacturing sector. Still, there are concerns about resource consumption, income equality, employment decrease, and cybersecurity. To effectively embrace Industry 4.0 and achieve sustainable success, companies must be flexible, gain vital knowledge, practice ethical data handling, and manage privacy and security concerns.
Overall, the EFQM 2020 model provides a solid foundation for organizations to plan and implement Industry 4.0 processes while improving flexibility, productivity, and performance. By doing so, companies can achieve digital maturity and create value through the application of Industry 4.0 practices. It is important to note that additional research is required to fully understand the benefits and drawbacks of Industry 4.0, and to determine how various factors, such as country, size, industry, and culture may affect its implementation. Despite this, the EFQM 2020 model presents a promising framework for organizations to successfully adopt Industry 4.0 and achieve long-term success.
In conclusion, it is crucial that organizations prioritize sustainability and responsible business practices while embracing Industry 4.0 technologies to achieve a competitive advantage in the evolving digital landscape.
Authors
Fonseca, L., Amaral, A., & Oliveira, J. (2021). Quality 4.0: the EFQM 2020 model and industry 4.0 relationships and implications. Sustainability, 13(6), 3107. https://doi.org/10.3390/su13063107