We are pleased to announce that our team has completed work on the report Analysis of the Current State of Knowledge about Quality 4.0. The report can be downloaded here.
The goal of the report is to review the existing literature and internet sources and synthesise current knowledge and information primarily regarding the Quality 4.0 concept as well as related competencies that need to be developed in quality professionals to be able to handle new challenges in the digital era. The report starts with the Industry 4.0 background, definitions and maturity models. It is followed by the overview of Industry 4.0 initiatives on the level of Visegrad countries – Poland, Czech Republic and Slovakia. Subsequently, Quality 4.0 concept is presented and its core principles, features, tools and existing maturity models, as well as existing Quality Management Models (QMM) are discussed in relation to Quality 4.0 concept. The last chapter of the report addresses the competencies (hard and soft) that are crucial for the digital era and also those that should be developed in quality professionals.